Warning: Non-affiliated websites charging assistance fees
Applicants should be aware that non-affiliated websites exist charging fees of up to £49 for “assistance” with the Blue Badge application process which can be done quite simply for no extra charge. We would recommend you avoid using these sites and contact the Council direct on the numbers below if you have any queries.
A blue badge allows drivers or passengers with severe mobility problems / disabilities to park in parking restricted areas. For example, if you have a blue badge, you can park free and for any length of time at on-street parking meters and on-street pay and display areas.
A blue badge may also be issued to an organisation for a group transport motor vehicle (for example people carrier or minibus) when the vehicle is used to carry disabled persons. In this instance the badge(s) should only be used on group transport vehicles.
To get a blue badge you can complete the online form: https://bluebadge.direct.gov.uk/bluebadge/why-are-you-here
Here you will be able to upload a recent photo of yourself. Your photo is a vital part of your application. If the photo you supply is not suitable, your application will be delayed. Please follow the instructions below carefully so you can get it right first time. Guidance on acceptable photographs can be found in the Government's UK Passport Photo Guidance document
Applying online, and answering each question as fully as possible, will allow the team to process your application more quickly. To assist with this, you should provide an active email address.
Incomplete/ limited responses, or lack or supporting documentation, will slow the processing of your application.
Everyone who wishes a blue badge needs to complete the application form however some people may qualify for a blue badge automatically. If you don't qualify automatically, you will need to be assessed.
The Scottish Government webpageprovides information on who is eligible for a blue badge: https://www.mygov.scot/apply-blue-badge/eligibility-who-can-have-one/ .
Should you prefer to attend an office in person to receive/ return a paper application, staff will be able to assist at the following times:
16 Church Street, Dumbarton:
Mondays 2pm – 4pm
Wednesdays 2pm – 4pm
Thursdays 10am – 12 noon
Aurora House, Clydebank:
Monday – Thursday 9.30am – 4pm
Friday 9.30am – 3pm
An administration fee of £20 will be charged for a Blue Badge.
A blue badge will not be issued unless payment is received. This can be paid in cash in person to 16 Church Street, Dumbarton, G82 1QL or Aurora House, Queens Quay, Clydebank, G81 1BF.
This £20 charge applies to all successful blue badge applications, including renewals and replacements.
In Scotland, you are automatically entitled to a blue badge if you are over two years old and:
Please note, all award letters must be dated within the last 12 months.
Subject to further assessment – discretionary
In order to assist us with processing your application please complete all the answers on the application form as fully as you can including detailed descriptions of your mobility issues , medical conditions, treatment and professionals that have you have seen in relation to these issues.
If you do not meet any of the above automatic criteria then you may qualify for a blue badge if you are over two years old and:
If you are applying under one of the above criteria then we may request that you attend an independent mobility assessment as a means of checking your eligibility. This assessment will be conducted by an occupational therapist.
There are special rules for children under the age of three years. A parent or guardian may apply for a badge for their child, if the child:
To be eligible under this criteria you must have a diagnosed mental health, cognitive or behavioural condition. This includes any mental health problem, personality disorder or learning disability, however caused or manifested. Examples are dementia, autism or down's syndrome. You will need to submit:
Your application will be fast tracked without assessment if there is evidence of a DS1500 being in place.
Organisational Badges will only be issued to an organisation which both:
Receipt of your application will be confirmed by email.
The majority of blue badges are issued for a three year period. However the regulations provide for certain exceptions which are detailed below:-
If your blue badge is lost or stolen, you must contact your local police station and report it.
You will be issued with a 'pink slip' called 'Confirmation of loss report' or reference number from Police Scotland.
At the point of reporting your blue badge as lost/ stolen to the local authority, we will cancel your badge immediately. Should you then find your badge, this cannot be used, as such use would be deemed fraudulent (see below). You must await a re-issued badge.
A blue badge can also be reported lost or stolen online via:
You should also contact the Council if:
Fraudulent use of Blue Badges prevents people in genuine need from accessing parking where they need it most and additionally can be a significant cost to the public purse.
Fraudulent misuse of a Blue Badge can include
(a) abuse of the Badge (using a counterfeit badge, using a lost or stolen badge or using the badge of a deceased person) or
(b) misuse of a genuine Badge (using the Badge when the holder is not present).
If it is suspected that a Blue Badge is being misused, this should be reported to West Dunbartonshire Council via telephone on 01389 776499 or email providing as much information as possible of the badge, vehicle, location and suspected person.
The Council will investigate and take the appropriate action and if the Blue Badge can be shown to have been or is being misused, this could lead to confiscation of the Badge and a £1000 fine.