The Quality Principles are central to the implementation of the Scottish Government's Quality Improvement Framework for drug and alcohol treatment and support services. and they are supported by the NHS Scotland Healthcare Quality Strategy with its central aim of providing care that is Person-centred, Safe, Effective, Efficient, Equitable and Timely.
The 8 Quality Principles are as follows:
On an annual basis WDADP completes a survey of people with lived experience of WDHSCP and Third Sector alcohol and drug services in West Dunbartonshire. This aims to capture their views of the service(s) from a client /patient /service user perspective during their recovery journey and gather suggestions for improvements.
The 2020 survey was redesigned to align more clearly to the Quality Principles. A total of 138 surveys were completed from the WDHSCP Addiction Services (Leven and Clydebank), DACA and Alternatives. Overall findings were reported to the ADP and bespoke reports shared with individual service providers. The findings will be noting areas of success as well as areas for improvement.
The full report can be viewed here 2020 Survey of People with Lived Experience of Services.