How to Complain

Complaints should be brought to the attention of staff directly involved, or their manager, to be dealt with as they arise (this is stage 1 of the complaints process).

If you are not satisfied with the outcome of this resolution, or if you do not wish to pursue this option, please contact us to submit a stage 2 complaint at:  

West Dunbartonshire Health & Social Care Partnership
Council Offices, Garshake Road, Dumbarton, G82 3PU

Telephone: 01389 776833

E-Mail: wdhscp@west-dunbarton.gov.uk

Our Complaints Leaflet provides our service users with details of how to make a complaint and our complaints procedures.